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Welcome to MI Optics. This website is owned and operated by Maa Industries under the brand name MI Optics. By accessing our website, browsing products, placing an order, making a payment, or using any of our services, you agree to follow and be bound by the Terms & Conditions mentioned below.
Please read these Terms & Conditions carefully before using our website or purchasing any product.
This website is owned and operated by:
Maa Industries / MI Optics
Workshop Address: C/2-104, Sardar Industrial Estate, Ajwa Road, Vadodara – 390019, Gujarat, India
Email: info@mioptics.in
Phone: +91 98244 11693
All references to “MI Optics,” “Maa Industries,” “we,” “our,” or “us” refer to the owner and operator of this website.
By using this website, you confirm that you are accessing it for lawful purposes only.
You agree not to misuse the website, attempt unauthorized access, interfere with website functionality, upload harmful content, copy website material without permission, or use the website for fraudulent or illegal activities.
MI Optics / Maa Industries reserves the right to restrict, suspend, or block access to the website if any misuse or unauthorized activity is detected.
We make every effort to display accurate product information, including product names, descriptions, images, specifications, features, pricing, and availability.
However, slight variations may occur in product appearance, colour, packaging, design, or specifications due to photography, screen settings, product updates, manufacturing changes, or availability.
Product images shown on the website are for representation purposes and may differ slightly from the actual product.
MI Optics / Maa Industries reserves the right to update, modify, discontinue, or change any product information without prior notice.
All orders are subject to product availability.
If a product is unavailable after order placement, our team may contact the customer and offer suitable options such as waiting for availability, choosing an alternative product, or cancelling the order with refund where applicable.
MI Optics / Maa Industries shall not be liable for any inconvenience caused due to product unavailability, stock delay, or production delay.
All product prices displayed on the website are subject to change without prior notice.
Prices may vary due to product updates, taxes, offers, availability, customization, packaging requirements, shipping charges, or other business factors.
In case of any pricing error, technical error, or incorrect product listing, MI Optics / Maa Industries reserves the right to cancel or modify the order after informing the customer.
The final payable amount will be displayed at checkout before payment confirmation.
Placing an order on the website does not automatically confirm acceptance of the order.
An order is considered confirmed only after successful payment confirmation, order verification, and acceptance by MI Optics / Maa Industries.
We reserve the right to reject, cancel, or hold any order due to product unavailability, payment failure, pricing errors, suspicious transactions, incomplete information, incorrect address, or any other valid reason.
Customers are responsible for providing accurate and complete information while placing an order.
This includes name, phone number, email address, billing address, shipping address, product details, prescription details where applicable, and any other required information.
MI Optics / Maa Industries will not be responsible for delivery failure, order delay, wrong dispatch, or communication issues caused by incorrect or incomplete customer information.
All online payments made through the website are processed through secure third-party payment gateway service providers.
MI Optics / Maa Industries does not store sensitive payment information such as debit card number, credit card number, CVV, UPI PIN, net banking password, wallet password, or banking login details.
We may receive limited payment-related information such as payment status, transaction ID, order ID, payment confirmation, or payment method for order processing and accounting purposes.
If payment is unsuccessful, incomplete, declined, or not confirmed, the order may not be processed.
Orders are usually dispatched within 1–3 business days after successful order confirmation and payment approval.
Final delivery may take up to 10 days, depending on product availability, customer location, courier serviceability, logistics conditions, and external factors.
Delivery timelines are estimates and may vary due to courier delays, public holidays, weather conditions, transport restrictions, incorrect address, customer unavailability, or other circumstances beyond our control.
For detailed shipping terms, customers should refer to our Shipping Policy.
Customers can raise a return or refund request within 2 days of product delivery.
Returns, replacements, and refunds are subject to approval after product verification and inspection by our team.
For approved returns, replacement products will be delivered within 5 business days, subject to product availability and courier serviceability.
For approved refunds, the refundable amount will be credited to the original/source payment account within 5–7 business days.
For complete details, customers should refer to our Return & Refund Policy.
Some products may be customized, configured, assembled, or prepared according to customer requirements.
Such products may not be eligible for return, replacement, or refund unless there is a manufacturing defect, wrong product delivery, or any issue approved by MI Optics / Maa Industries.
Customers are responsible for carefully checking product details, specifications, and order requirements before confirming customized orders.
Warranty terms, if applicable, may vary depending on product category, product type, manufacturer terms, and service conditions.
Warranty may not apply in cases of misuse, mishandling, accidental damage, physical damage, incorrect installation, unauthorized repair, modification, water damage, electrical damage, or normal wear and tear.
Customers may contact us for product warranty or service-related queries with purchase details and product information.
While using this website, customers and visitors agree not to:
Provide false or misleading information
Attempt fraudulent transactions
Copy, reproduce, or misuse website content
Interfere with website security or functionality
Use the website for unlawful purposes
Upload harmful code, spam, or malicious content
Violate the rights of MI Optics, Maa Industries, or any third party
Any misuse of the website may result in cancellation of order, restriction of access, or legal action where applicable.
All website content, including text, product descriptions, images, graphics, logos, icons, designs, layout, brand name, and visual material, belongs to MI Optics / Maa Industries or is used with permission.
No content from this website may be copied, reproduced, modified, distributed, published, or used for commercial purposes without written permission from Maa Industries.
Unauthorized use of website content may result in legal action.
Our website may use third-party services such as payment gateways, courier services, analytics tools, hosting providers, marketing tools, or social media platforms.
We may also provide links to third-party websites or platforms.
MI Optics / Maa Industries is not responsible for the content, policies, security, performance, or practices of third-party websites or service providers. Customers are advised to review third-party terms and privacy policies before using their services.
MI Optics / Maa Industries will make reasonable efforts to provide accurate information, quality products, secure transactions, and reliable service.
However, we shall not be liable for any direct, indirect, incidental, special, or consequential loss arising from website use, product use, delivery delay, payment failure, technical issues, third-party service failure, or circumstances beyond our control.
Customers are advised to use products as per instructions, safety guidelines, and intended purpose.
MI Optics / Maa Industries shall not be responsible for delay or failure in performance caused by events beyond our reasonable control.
Such events may include natural disasters, strikes, transport issues, courier delays, government restrictions, pandemics, technical failures, internet outages, power failures, public holidays, or any other unavoidable circumstances.
Customers may request cancellation before the product is dispatched.
Once the order has been shipped, cancellation may not be possible. In such cases, customers may follow the return process after receiving the product, subject to our Return & Refund Policy.
MI Optics / Maa Industries also reserves the right to cancel orders due to product unavailability, pricing errors, payment issues, incorrect customer details, suspicious activity, or operational reasons.
Customer information is handled according to our Privacy Policy.
By using our website or placing an order, you agree that we may collect and use your information for order processing, delivery, payment confirmation, customer support, and legal compliance as described in our Privacy Policy.
MI Optics / Maa Industries reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice.
The updated Terms & Conditions will be posted on this page with the revised effective date.
Continued use of the website after changes are posted means you accept the updated Terms & Conditions.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute, claim, or legal matter arising from the use of this website, purchase of products, or services provided by MI Optics / Maa Industries shall be subject to the jurisdiction of courts located in Vadodara, Gujarat, India.
For any questions regarding these Terms & Conditions, please contact us:
Maa Industries / MI Optics
Workshop Address: C/2-104, Sardar Industrial Estate, Ajwa Road, Vadodara – 390019, Gujarat, India
Email: info@mioptics.in
Phone: +91 98244 11693